Our transport management is always punctual and flexible and scores with the most up-to-date and efficient operation. A shipment within or to England is not a problem before and after the Brexit. If the normal shipping of the goods by land is not fast enough, you can use our express shipping. The parcels arrive per airmail at their destination as quickly as possible. Customs processing and commercial invoices are no problem for us because we know the legal situation and ensure reliable logistics.
After successful delivery of the shipment, the process does not necessarily have to be over. If the customer is not satisfied and would like to return the goods or use customer service , you can rely entirely on our service.
outsourcing der logistik german edition Manual
The returns and resulting controls are handled by us very differently and reliably depending on the customer. The return management is one of our strengths because of qualified employees.
Our customer service can assume all tasks and work as our own call center. Payments can be collected on an individual bank account.
We offer your customers a comprehensive service tailored to your requirements. Our IT ensures an efficient integration of your websites or order data and is available to you for all questions regarding e-commerce and efullfilment. We also gladly provide data storage and other IT services. You can access your secured data externally at any time, without the need for large infrastructure and high costs. The entire fulfillment can be optimally coordinated from a single source. Effective processes and trained personnel guarantee a reliable execution of your orders.
Your company benefits from our modern infrastructure and work practices and can save you money on outsourcing , as different costs, such as maintenance are shared among all customers. Let us convince you of our reliable and uncomplicated way of working and visit us soon in Neuwied near Frankfurt. Amidst eroding margins and predatory competition, legacy business models are under pressure — and so are industry leaders. Based in Milan, Emanuela Cancogni is a trusted advisor to clients in Health and Media, with an additional focus on digital talent across sectors.
Related books and articles
Wallenburg received the German Science Award for Logistics. He is the author of two books and over 30 publications. Use the link below to share a full-text version of this article with your friends and colleagues.
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Learn more. If you have previously obtained access with your personal account, Please log in. If you previously purchased this article, Log in to Readcube. Log out of Readcube. Click on an option below to access. Log out of ReadCube. As a growing number of managers consider the decision to outsource logistics activities, it is becoming increasingly critical to understand drivers of success in this area. Using survey data from managers, this research examines the influence of three relationship engagement factors communication, cooperation, and proactive improvement on the perceived logistics outsourcing performance achieved by service providers.
In particular, logistics outsourcing performance is characterized as consisting of two distinct dimensions: 1 goal achievement, and 2 goal exceedance, which management should consider, respectively, when evaluating their logistics service providers LSPs.
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